Q1: Are you trading company or manufacturer ? A: Shenzhen Scree Optoelectronics is a professional LED display manufacturer, having been enrolled in led display industry with professional R&D team and skilled QC team for 12 years Q2: What is the control system? How is it? A: We use Novastar/Linsn/Colorlight/Huidu control system. Support cluster play and management. Support APP/ Phone/ WIFI/ Ipad/ Laptop/ PC/ Cloud control. It’s very easy and convenient to control the screen. |
Q3: What is your best service? A: One to one sales engineer to customer responsibility system. We will do: 1. Know your project and provide the best solution for it; 2. Track your order and let you know each step and detail of it; 3. Teach you how to install and use the screen; 4. Care the subsequent use of your screen and ensure your after - sales service be well, 5…6…etc. |
Q4. How about your delivery time? A: Generally, it will take 15 to 25 days after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order. |
Q5:How about your Warranty Term? A: 1-3year warranty. Structure design, installation problem, program the screen, how to use the screen…?don’t worry, we have professional after-sale team to solve your any questions after you placed an order. And your exclusive sales engineer will also help you get over any problems. |
